Everyone needs to know how to speak up when mistakes happen, and our elders are affected. This minibook walks you through the chain of command in a health care institution, and tells you how to get to the people who can affect the quality of care. It guides you through making a complaint about improper or inadequate care your elder receives, as well as giving you tips on how to deal with complaints to insurance companies and Medicare.
Author, Carolyn L. Rosenblatt, is a registered nurse and an attorney with over 40 years of combined experience in her two professions. She is a consultant and mediator with a practice in San Rafael, California.
If your aging loved one needs your help when it comes to Medicare or other insurance denials or billing problems, what do you do? And what if something goes wrong with the care your aging parent is getting? How do you speak up without making things worse in a hospital or nursing home? This handy little book is loaded with specifics to help you. If you have to make a complaint, this tells you how to do it the best way you can. If you have to take on Medicare or other insurance, this gives you some pointers. If you believe that your aging parent is not getting proper care in a care facility, this gives you guidance on what to do. Most people don't have any way to understand the inside "chain of command" in a hospital, and feel lost when they speak up, but don't get results. Ms. Rosenblatt guides you through how to stand up and speak up, even when you meet resistance. There's a way to be an advocate for a vulnerable aging loved one, but you never learned it in school. With the information here, you'll feel a lot more confident when you have to ask for something to be improved or changed about your loved one's care.
Your elder needs you! Keep him or her safe, and know what to say. You can be sure there's nothing else like this on the market today, written by a nurse-attorney. Find a helpful summary in Ten Tips for Standing Up for Your Elder in the Health Care System.
Everyone needs to know how to speak up when mistakes happen, and our elders are affected. This minibook walks you through the chain of command in a health care institution, and tells you how to get to the people who can affect the quality of care. It guides you through making a complaint about improper or inadequate care your elder receives, as well as giving you tips on how to deal with complaints to insurance companies and Medicare.
Author, Carolyn L. Rosenblatt, is a registered nurse and an attorney with over 40 years of combined experience in her two professions. She is a consultant and mediator with a practice in San Rafael, California.
If your aging loved one needs your help when it comes to Medicare or other insurance denials or billing problems, what do you do? And what if something goes wrong with the care your aging parent is getting? How do you speak up without making things worse in a hospital or nursing home? This handy little book is loaded with specifics to help you. If you have to make a complaint, this tells you how to do it the best way you can. If you have to take on Medicare or other insurance, this gives you some pointers. If you believe that your aging parent is not getting proper care in a care facility, this gives you guidance on what to do. Most people don't have any way to understand the inside "chain of command" in a hospital, and feel lost when they speak up, but don't get results. Ms. Rosenblatt guides you through how to stand up and speak up, even when you meet resistance. There's a way to be an advocate for a vulnerable aging loved one, but you never learned it in school. With the information here, you'll feel a lot more confident when you have to ask for something to be improved or changed about your loved one's care.
Your elder needs you! Keep him or her safe, and know what to say. You can be sure there's nothing else like this on the market today, written by a nurse-attorney. Find a helpful summary in Ten Tips for Standing Up for Your Elder in the Health Care System.
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